Return Policy

If for any reason you wish to return any item, please ship by U.P.S. or insured Parcel Post or equivalent, for your protection and to ensure prompt delivery.

The cost of returning your purchase is at your expense, including any additional customs or delivery fees incurred. Please note that the shipping and handling fees you paid for us to ship the order to you are not refundable.

Please check which warehouse your order shipped from and use the matching return address below. Orders shipped from our Israel warehouse must be returned to our Israel return address, even if they were delivered within the US.

US Return Address:
Gefen Publishing, Attention: Returns, 30 Amberwood Pkwy, Ashland, OH 44805, USA

Israel Return Address:
6 HaTzvi St., Jerusalem 94386, Israel