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Terms of Service

Shipping Options
If your shipping address is in The United States, you will be offered a choice of USPS Media Mail or UPS shipping services. If your order involves shipping a very heavy package, the USPS Media Mail option may not be offered.
USPS Media Mail is approximately 1/2 the price of UPS. So on small orders very reasonable shipping prices are offered with this service, and in many cases orders of a minimum value are offered with free shipping.
If your shipping address is in Israel your order ships locally from Jerusalem. So you will be offered a choice of local Israeli postal services, fast mail (Doar shelichim 2- 5 day delivery) or regular mail (5-12 days)
If your shipping address is outside the United States and Israel, you will be offered a choice of postal services, fast mail refers to international air mail or EMS (7- 20 day delivery) and regular mail, which refers to international surface mail (6-12 weeks approximately)

Company Responsibility
The management of Gefen Publishing takes full responsibility for the goods and services offered on this website

Age Restrictions
To the extent that the goods and services offered on this website have age restrictions, a notice of these restrictions will be provided

Order Cancellations
Unless otherwise specified, the customer will be eligible to cancel an order and receive a refund for the merchandise, although not for shipping and handling charges. Refer to returns policy for the mailing addresses to which returns are to be sent.

Privacy
No personal information submitted by the user of this website will be given to any third party without his/her permission.

Security Standards PCI-DSS
This website complies with PCI-DSS standard for transaction security